FAQs
What makes your apparel different from other brands?
Our apparel is crafted with a unique blend of high-performance fabrics, innovative design, and attention to detail. We prioritize quality, comfort, and style to ensure you get an experience you can trust.
How do I determine the right size for my outfit?
Refer to our detailed size chart available on our website. It provides specific measurements for each product to help you find the perfect fit. If you have further questions, our customer service team is always ready to assist.
Are your products suitable for various activities?
Absolutely. Our activewear is designed to cater to a wide range of activities, from running and gym workouts to yoga and team sports. Each product is engineered to provide the necessary support and flexibility for different activities.
Can I return or exchange my purchase if it doesn't fit or meet my expectations?
Yes, we offer a hassle-free return and exchange policy. Please check our Returns & Exchanges page for detailed information on how to initiate the process.
How do I care for my sportswear to ensure longevity?
To maintain the quality we recommend you follow the care instructions provided on the product label. In general, machine wash in cold water, avoid fabric softeners, and air dry to preserve the integrity of the fabrics and colors.
Do you offer customization or personalization options for customers?
We currently do not offer customization services. However, we regularly introduce new designs and collections to provide a diverse range of options to satisfy requests.
How can I stay updated on new product releases and promotions?
Subscribe to our newsletter and follow us on social media to receive the latest updates on product launches, promotions, and exclusive offers. This is the best way to stay connected with the 16BLKS brand.
No worries - slight delays in shipment may occur due to, for instance, upcoming or current holidays that are not working days of post and delivery services. Moreover, keep in mind that it might take a considerable time for the customs of your country to check your package. If your delivery is significantly late, or you’re experiencing problems with tracking your order, please contact us at contact@16 BLKS. We would be glad to help you at any time!
ORDER STATUS
How can I see where my order is at the moment?
16 BLKS provides you with an excellent opportunity to track your order by simply indicating your tracking number. As soon as you get the number after shipment confirmation, fill it in on our Track my Order page 16 BLKS Track Your Order and click on the Track button. As simple as ABC: you will immediately see where your package is at the moment and which stages your delivery has already gone through.
Returns and exchanges, T & C
Return Policy
Terms & Conditions